As Çelebi Aviation Indonesia, we provide comprehensive ground handling services that meet international industry standards in Indonesia. From passenger services and ramp operations to load control, we deliver seamless, reliable, and professional support across all stages of aviation.
As Çelebi Aviation Indonesia, Our experienced and qualified staff deliver high-quality ramp services by operating and maintaining modern ground handling equipment in full compliance with international safety standards.
Our ramp services include aircraft parking, safe and timely passenger and crew transportation, accurate loading and offloading of baggage and cargo, thorough cabin cleaning, lavatory and potable water servicing, as well as aircraft pushback and towing.
We ensure the safe, secure, and timely transfer of passengers and crew between terminal and aircraft.
We clean the interior of aircraft to maintain hygiene standards and enhance passenger comfort.
We position wheel chocks and safety cones to secure the aircraft and ensure ramp safety throughout ground handling operations
We service aircraft lavatory and potable water systems to ensure hygiene and passenger comfort.
We maneuver aircraft on the ground using tow vehicles for safe repositioning and departure.
We handle baggage and cargo efficiently and accurately in line with loading/offloading instructions, ensuring timely delivery and operational flow.
We position aircraft safely and securely upon arrival, ensuring correct stand allocation and proper setup of ground equipment
As Çelebi Aviation Indonesia, we ensure a seamless and efficient airport experience for all travelers by prioritizing comfort, convenience, and safety at every stage of their journey. With a strong commitment to operational excellence and exceptional passenger care, we deliver industry-leading solutions that enhance the overall airport experience and support smooth airline operations.
"We provide end-to-end escort and support for minors traveling alone and passengers with disability requiring mobility. "
We locate and resolve issues related to delayed, lost, or mishandled baggage using tracking systems and airline support systems.
We offer tailored assistance for VIPs and premium passengers, ensuring expedited and comfortable service through all airport processes
We assist arriving and transferring passengers throughout customs procedures and gate transitions, ensuring a smooth and hassle-free airport experience.
"We provide on-site airline ticketing services, including new bookings, reissues, and itinerary changes. "
We oversee all gate procedures such as boarding, final passenger verification, and coordination of on-time departures.
We manage passenger check-in procedures, including seat assignments and baggage tagging, to ensure a smooth departure process.
Our Load Control & Flight Operation Services ensure safe, efficient, and optimized aircraft weight and balance management, supporting on-time departures and fuel efficiency.
Our experienced teams manage flight data transmission and communication, ensuring seamless coordination between passenger services, ramp operations, and cockpit crews. We also handle critical documentation and administrative tasks, including crew coordination and en-route flight assistance via VHF communication
Our licensed security staff ensure safety across all stages of ground operations, from check-in and boarding to loading and unloading. We implement strict security protocols and real-time monitoring to prevent unauthorized access and ensure full compliance with aviation safety regulations.
For all business inquiries, partnership opportunities, or service-related requests, please contact our team directly. We are here to support your operational needs across our global network.