As Çelebi Aviation Indonesia, we provide comprehensive ground handling services that meet international industry standards in Indonesia. From passenger services and ramp operations to load control, we deliver seamless, reliable, and professional support across all stages of aviation.
As Çelebi Aviation Indonesia, Our experienced and qualified staff deliver high-quality ramp services by operating and maintaining modern ground handling equipment in full compliance with international safety standards.
Our ramp services include aircraft parking, safe and timely passenger and crew transportation, accurate loading and offloading of baggage and cargo, thorough cabin cleaning, lavatory and potable water servicing, as well as aircraft pushback and towing.
We position aircraft safely and securely upon arrival, ensuring correct stand allocation and proper setup of ground equipment
We handle baggage and cargo efficiently and accurately in line with loading/offloading instructions, ensuring timely delivery and operational flow.
We maneuver aircraft on the ground using tow vehicles for safe repositioning and departure.
We clean the interior of aircraft to maintain hygiene standards and enhance passenger comfort.
We service aircraft lavatory and potable water systems to ensure hygiene and passenger comfort.
We position wheel chocks and safety cones to secure the aircraft and ensure ramp safety throughout ground handling operations
We ensure the safe, secure, and timely transfer of passengers and crew between terminal and aircraft.
As Çelebi Aviation Indonesia, we ensure a seamless and efficient airport experience for all travelers by prioritizing comfort, convenience, and safety at every stage of their journey. With a strong commitment to operational excellence and exceptional passenger care, we deliver industry-leading solutions that enhance the overall airport experience and support smooth airline operations.
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We manage passenger check-in procedures, including seat assignments and baggage tagging, to ensure a smooth departure process.
We oversee all gate procedures such as boarding, final passenger verification, and coordination of on-time departures.
We provide on-site airline ticketing services, including new bookings, reissues, and itinerary changes.
We assist arriving and transferring passengers throughout customs procedures and gate transitions, ensuring a smooth and hassle-free airport experience.
We offer tailored assistance for VIPs and premium passengers, ensuring expedited and comfortable service through all airport processes
We locate and resolve issues related to delayed, lost, or mishandled baggage using tracking systems and airline support systems.
"We provide end-to-end escort and support for minors traveling alone and passengers with disability requiring mobility. "
Our Load Control & Flight Operation Services ensure safe, efficient, and optimized aircraft weight and balance management, supporting on-time departures and fuel efficiency.
Our experienced teams manage flight data transmission and communication, ensuring seamless coordination between passenger services, ramp operations, and cockpit crews. We also handle critical documentation and administrative tasks, including crew coordination and en-route flight assistance via VHF communication
We ensure aircraft weight distribution is calculated to keep the center of gravity within certified limits, supporting safety, performance, and regulatory compliance.
We prepare the load sheet and trim sheet using actual load data to ensure aircraft weight distribution and balance are within operational limits prior to departure.
We support aircraft during flight through dedicated VHF communication to maintain smooth operational coordination.
We manage accurate and real-time transmission of flight data to ensure effective coordination between aircraft, airline operations, and ground teams.
We coordinate closely with passenger service and ramp teams to maintain efficient turnaround and timely departures.
We handle flight operations and maintain all necessary documentation to support safe and efficient flight processes.
We handle crew scheduling, paperwork, and coordination to ensure pilots and cabin crew are fully prepared for flight operations.
We manage pre-flight activities at the departure airport to ensure safe, efficient, and timely departures.
Our licensed security staff ensure safety across all stages of ground operations, from check-in and boarding to loading and unloading. We implement strict security protocols and real-time monitoring to prevent unauthorized access and ensure full compliance with aviation safety regulations.
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We monitor passenger terminals to ensure safety, comfort, and smooth operations during check-in, boarding, and passenger transfers.
We handle passenger baggage safely throughout its journey to and from the aircraft, ensuring security and timely delivery.
We manage and monitor access to aircraft to ensure that only authorized personnel enter the cockpit and cabin, supporting flight safety and securi
We deliver cargo and warehouse services in Indonesia with a focus on safe handling, efficient storage, and operational reliability.
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We offer comprehensive general aviation services for private, emergency, military, governmental and non-scheduled flights in Indonesia.
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We provide in-house training and public training centre that is certified by Directorate General of Civil Aviation.
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For all business inquiries, partnership opportunities, or service-related requests, please contact our team directly. We are here to support your operational needs across our global network.
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Çelebi Aviation Indonesia