Çelebi Ground Handling was originally founded on February 1st, 1958 at Ankara Esenboğa Airport by Ali Cavit Çelebioğlu as the first privately-owned ground handling services company in the Turkish aviation industry.
The traditions and the knowledge and experience that it has built up ever since, the importance that it gives to investing in new technology and in people and its ability to be both flexible and quick in whatever it does have made Çelebi Ground Handling the leader of its sector in Turkey and one of the premier ground handling services companies in Europe. ÇGH is at the service of more than 250 customers, the majority of which are international airlines flying in and out of Turkey.
Ground Handling In Turkey
We provide full scale passenger service to our partners and their passengers from the check-in to searching lost luggage covering both low-cost and traditional airline and passenger demands. We use eight various DCS thereby ensuring for our passengers the highest possible level of service.
The procedure of balance calculation is performed by well-educated operation officers. The experts calculate on basis of the number of passengers, the loaded baggage and goods, the refueled kerosene and location of the aforesaid to identify where exactly the center of gravity of the aircraft is. It is essential for the safety of the flight and to the realization of the lowest possible fuel consumption.
In its ramp services, Çelebi makes use of state-of-the-art equipment and advanced technology while providing:
- Loading and offloading
- Passenger and crew transportation
- Aircraft Towing
- Interior and exterior cabin cleaning
- Cabin Heating/Cooling Services
- Lavatory and Water Services
- De-icing and anti-icing
Our team accomplishes the full-scale handling of private aircrafts, emergency, military, governmental and other non-scheduled flights. The target of our colleagues is the exclusive servicing of passengers and crew of private aircrafts having high expectations.
Meet & Greet Services
Our experienced personnel will have already secured your seat on your flight before you arrive to the airport. Your boarding pass will be handed to you and our efficient porters will take care of your luggage as well.
- Each Platinum service guest gets a complimentary Fast Track voucher which guarantees a priority passport control and security check.
- VIP transfer: Private transfer in case your airplane is parked on a remote stand
- Exclusive trip to the airport: Our professional team will organize your transfer to the airport no matter where you are in Turkey. Choose from our exclusive vehicles, our skilled drivers will take care of the rest.
You may use our services at arrival too! Upon your arrival to the airport, our personnel will personally welcome and escort you from the aircraft to the baggage reclaim area, where after the obligatory customs procedure porters will take care of your luggage and escort you to the transportation of your choice.
Cargo and Mail Services
Because of the demands that they impose on attentiveness and detail, successful cargo handling is contingent upon carrying out all related processes without error and without interruption. The principles to which it adheres and the way that its employees perform their jobs play a great role in Çelebi's success in cargo handling.
- Accepting cargo/mail for export
- Import cargo acceptance
- Weight & Volumetric Checks
- Documentation services
- Palletizing and de-palletizing
- Supervision Services
- Apron transportation
- Reporting and recording any damages that may have occurred
- Domestic cargo handling
- Notifying consignees
- Transferring cargo
The warehouse project, which is shaped by a modern understanding, provides Çelebi Ground Handling with all the ground handling and warehouse services under the same roof. This integrated structure brings the convenience of Çelebi's services to its customers from a single source and gives many advantages in terms of time, reporting, communication and cost.
Import temporary storage building has a high resolution CCTV system equipped with state-of-the-art security system in accordance with international warehouse standards in a 4.570 m² area consisting of two floors. Security of the facility is provided by private security personnel who are working 24/7.
The temporary storage building at Istanbul Airport, where all the import transactions are recorded electronically and the service is tracked in a reliable and fast way, provides information to all customers receiving service simultaneously. Thanks to the 'Customer Information Screen', every phase of the cargo is observed and the operations are carried out more quickly and efficiently.
Export temporary storage building is located on an area of 6.370m². The cargo is checked through the x-ray devices and transferred to the system automatically by RF terminals after the completion of volumetric checks and weighing operations. These measurements are sent to the airline companies by e-mail simultaneously. As in all of our facilities, the export storage building has the latest technology high resolution CCTV system. Security is provided by private security personnel working 24/7.
Istanbul Airport awarded Celebi Ground Handling for the provision of all Bridge Operations on the build, own, operate and maintain model and is mandatory for all the airlines to use this service. Under this concession, Çelebi now provides all the below services at Istanbul Airport;
- Operating all 143 passenger boarding bridges at the airport
- Providing ACU to aircrafts
- Providing GPU to aircrafts
- Maintaining the bridges with our specialized technical support team
- Providing water services
- Both the technical and the operating team work solely with Çelebi.